You are just enjoying your time with a beautiful session of game in your free time and all of a sudden the PS5 says, “Insert the disc to play the game”. Quite unfortunate because you have the disc inserted and you were playing the game without any issues. Now PlayStation 5 (PS5) is not reading discs, why?
There are various reasons behind it like the disc being the main issue maker, or the PS5 software glitching out. The game might be corrupted at this point as well. How to fix it? You will have to go through various troubleshooting steps. Now, you don’t have to worry because we have here a complete guide on How to Fix PS5 Not Reading Disc. Let’s get started!
Check out the Guide on How to Fix PlayStation 5 Network Sign-In Failed.
Why is my PS5 Not Reading Disc?
There are multiple reasons, like;
- The disc is dirty or has scratches
- The drive in which you insert the Disc is damaged
- An update is pending in the background related to the Disc Drive
- The game in the Disc is corrupted
- Hardware Glitch
- Software Glitch/Corrupted Software
How to Fix PlayStation 5 (PS5) Not Reading Disc?
Follow the methods below to fix the PS5 Not Reading Disc issue.
- Restarting: A simple PS5 restart will fix this issue in case there are hardware or software glitches.
- Cleaning Disc: Eject the disc and clean it with some alcohol, or microfibre cloth. If there is dust or dirt, it will be removed safely.
- Insert Disc Properly: Sometimes the Disc is not inserted properly. So, take it out and insert it again, making sure that the upside-down face of the disc should be facing towards the power and the eject button of the PS5. Here is a guide on how to insert PS5 Disc Properly.
- Updating: A firmware update will help you fix the PS5 Not Reading Disc issue.
- Safe Mode: Restart your PS5 and do the Safe Mode Process to check out whether the Disc hardware is at fault or the software.
- Reset the PS5 completely: Finally, we recommend you head to the PS5 Settings and from the Reset options, reset the PS5 completely. This will fix any software issues there are. If you have PS+, you can also backup your data.
- PS5 Support: In case nothing works, you can just head over to the PlayStation 5 Support and tell them everything you have done and what is the issue.
Sometimes the Auto Updates on your PlayStation 5 get in your consistency of gaming, resulting in errors like “Insert Disc” and “Read Disc Not Working”. To fix that, you will have to Disable Auto Updates on your PS5.
Summary
Sometimes the PlayStation 5 (PS5) Stops Reading the Disc because of the disc being dirty/scratchy, the firmware being outdated, software/hardware glitch at play, or any other reason entirely. To fix this, you will have to first clean your disc and insert it properly again. You might have to restart your PS5 to clear it of any glitches. Finally, a firmware update or reset of the PS5 will help you fix the PS5 Not Reading Disc. Contact the support in case nothing works.
