WhatsApp is one of the most popular messaging apps in the world, with millions of users relying on it for both personal and professional communication. One of the app’s most useful features is its ability to make voice and video calls, but sometimes users may experience issues with calls getting stuck at the connecting stage. This can be frustrating, especially if you’re trying to have an important conversation. Fortunately, there are several steps you can take to fix this problem.
Key Takeaways
- Poor network connectivity can cause WhatsApp calls to get stuck at the connecting stage.
- Clearing the app’s cache and data or uninstalling and reinstalling the app may help resolve app-specific issues.
- Contacting WhatsApp support can provide further assistance if the issue persists.
How to Fix WhatsApp Call Stuck at Connecting
If you are experiencing issues with WhatsApp calls getting stuck at connecting, it could be due to network issues. Here are some troubleshooting steps to resolve network issues:
Check Internet Connection
The first step to troubleshoot network issues is to check your internet connection. Ensure that you have a stable internet connection and that your Wi-Fi or mobile data is turned on. You can also try turning off Wi-Fi and using mobile data or vice versa to see if it resolves the issue.
Restart Router or Modem
If you are using Wi-Fi, the issue could be with your router or modem. Try restarting your router or modem to see if it resolves the issue. To do this, unplug the router or modem from the power source, wait for a few seconds, and then plug it back in. Wait for the router or modem to restart and then try to make a WhatsApp call.
Disable VPN Services
If you are using a VPN service, it could be causing issues with your WhatsApp call. Try disabling your VPN service and see if it resolves the issue. To do this, go to your device’s settings and turn off the VPN service. Once you have disabled the VPN service, try making a WhatsApp call to see if the issue is resolved.
By following these troubleshooting steps, you can resolve network issues that may be causing your WhatsApp call to get stuck at connecting.
