[Solved] Sims 4 Delivery Error: An Unknown Error Has Occurred

The SIMS 4 is a beloved life simulation game, but like any software, it can sometimes throw unexpected errors your way. One such error is the “An Unknown Error Has Occurred” message during deliveries in the game. It can be frustrating, but fear not – we’re here to guide you through the process of resolving this issue.

Check Your Internet Connection

Often, delivery errors in SIMS 4 are related to connectivity problems. Ensure that your internet connection is stable and active. A reliable internet connection is crucial for many aspects of the game, including deliveries.

Restart the Game

Sometimes, a simple game restart can resolve minor issues. Save your game progress and then completely exit the SIMS 4. After a few moments, relaunch the game and try making the delivery again.

Update the Game

Outdated game versions can lead to errors. Make sure your SIMS 4 game is up to date with the latest patches and expansions. The game developers often release updates that fix known issues, including delivery errors.

Check Your Mods and CC (Custom Content)

If you’re using mods or custom content, they could be the culprits behind the delivery error. Disable all mods and CC, and then attempt the delivery again. If it works without them, re-enable your mods one by one to identify the problematic one.

Repair the Game

SIMS 4 has a built-in “Repair Game” option. Here’s how to use it:

• Open your Origin client.
• In your game library, right-click on SIMS 4.
• Select “Repair Game.”

This feature will scan your game files and repair any corrupted or missing data.

Delete the Game Cache Files

Corrupted game cache files can lead to errors. Delete these files by following these steps:

1. Navigate to your SIMS 4 folder in your Documents.
2. Open the “Electronic Arts” folder.
3. Find “The SIMS 4” folder.
4. Locate the “Cache” folder and delete all its contents.

Disable Origin In-Game Overlay

Sometimes, the Origin in-game overlay can conflict with SIMS 4. Disable it in the Origin client settings and then try making the delivery.

Contact EA Support

If all else fails, it’s a good idea to contact Electronic Arts (EA) Support. They have dedicated support channels to help you troubleshoot and resolve SIMS 4 issues.

By following these steps, you should be able to tackle the SIMS 4 delivery error and get back to enjoying your virtual world hassle-free. Remember, patience is key, and with a bit of persistence, you can keep your SIMS happy and thriving.